Resources

Documents

Templates

Files

Quote template
Contractor contract template
Specification document template
Contractor management spreadsheet template
Permissions and roles specification template for CMS
Budget template
Hosting information template
Live project report template

Pages

Developer documentation template
Technical project documentation template
Sysadmin documentation template
Job interview sample tests
Office Technical Information template
Password policy template
Website technical monitoring template
Company tools template
Backup policy template
Client documentation template
IE6 no more!
Fake latin text

Emails

Ending hosting email template
Ending project email template
Quote chase up template email
Contractor welcome email template
Contractor initiate contact email template
Applicant rejection template email
Contractor hiring live chat template
Involve client in CRM email template

Sub_processes

Gathering specifications
Hiring employees
Manage contractor
Hiring new contractor
Organize and conduct a meeting

Software

Organizing_work

Google Apps(external link) How to use Google Apps
Etherpad(external link) (if you want your own Google doc)

CRM

Open Atrium(external link) + CRM module(external link) - How to use Open Atrium as a CRM & client communication
http://www.hipergate.org/(external link) Hipergate
http://www.dolibarr.org(external link) Dolibarr
http://www.vtiger.com/(external link) Vtiger
http://www.opencrx.org/(external link) Opencrx
http://www.sugarforge.org/(external link) SugarForge

Live_chat_system

Skype(external link) allow you to create private chatrooms Skype usage

Bugtracker

Redmine(external link) - How to use Redmine for team development

Misc

Open Atrium user guide
Drupal 6 standard install profile
Drupal 6 technical documentation template
Drupal 6 user guide template



The original document is available at http://www.heraprocess.doleans.net/tiki-index.php?page=resources