Resources

Documents

Templates

Files

Quote template
Contractor contract template
Specification document template (for client)
Contractor management spreadsheet template
Permissions and roles specification template for CMS
Budget template

Pages template

Development information template
Job interview sample tests
Office Technical Information template
Password policy template
Company tools template
Backup policy template
Client documentation template

Emails

Ending hosting email template
Ending project email template
Quote chase up template email
Contractor welcome email template
Contractor initiate contact email template
Applicant rejection template email
Contractor hiring live chat template
Involve client in CRM email template

Sub_processes

Gathering specifications
Hiring employees
Manage contractor
Hiring new contractor
Using meeting invitation with your team

Links

Software

Organizing_work

Google Apps How to use Google Apps
Etherpad (if you want your own Google doc)

CRM

http://www.hipergate.org/ Hipergate
http://www.dolibarr.org Dolibarr
http://www.vtiger.com/ Vtiger
http://www.opencrx.org/ Opencrx
http://www.sugarforge.org/ SugarForge
Open Atrium + CRM module - How to use Open Atrium as a CRM & client communication

Live_chat_system

Skype allow you to create private chatrooms Skype usage

Bugtracker

Redmine - How to use Redmine for team development