Resources

Documents

Templates

Files

Quote template
Contractor contract template
Specification document template (for client)
Contractor management spreadsheet template
Permissions and roles specification template for CMS
Budget template

Pages template

Contractor information template
Job interview sample tests
Office Technical Information template
Password policy template
Company tools template
Backup policy template
Client documentation template

Emails

Ending hosting email template
Ending project email template
Quote chase up template email
Contractor welcome email template
Contractor initiate contact email template
Applicant rejection template email
Contractor hiring live chat template

Sub_processes

Gathering specifications
Hiring employees
Manage contractor
Hiring new contractor
Using meeting invitation with your team

CRM

(Customer Relationship Management)
http://drupal.org/project/civicrm Drupal module
http://www.hipergate.org/ Hipergate
http://www.dolibarr.org Dolibarr
http://www.vtiger.com/ Vtiger
http://www.opencrx.org/ Opencrx
http://www.sugarforge.org/ SugarForge

Links

Software

Organizing work

Google Apps How to use Google Apps
Etherpad (if you want your own Google doc)

Live_chat_system

Skype allow you to create private chatrooms Skype usage

Client_communication

Client can be multiple persons and change (quit, replace...) and you don't want to re-explain things each time. This group should include all information that the client need like:

• Contact
• Specification
• Documentation
• Production specification

Open Atrium - How to use OA for client communication

Development_communication

Redmine - How to use Redmine for team development