History: requirement

This step is probably one of the most important as it will be a decisive factor for the continuation of your project for both the client and you.

The clearer your specification are the less you will:
- get some client modifications,
- spend time on out of scope refinements that client is asking for,
- answer developer questions,
- correct developer interpretation mistakes.

One meeting with account manager and project manager should be organized to define the guidelines. Then account manager and project manager can work together on a first text specification draft through a collaborative platform (ex: Google Docs).
Then project manager and account manager build a wireframe and a text document (which references the wireframe) going back and forth to the client.

ADD CASE TRACKER SPEC PROCESS

Client needs to sign off all the specifications.